How we do it?
Insight Dining works with restaurants to raise their sales by helping them increase their customer loyalty and repeat business. We do this by providing restaurants with a unique customer feedback model and personalized online marketing tools that entice their customers to return more frequently and helps restaurants track and analyze their customers’ experiences.
- We provide you with a custom branded feedback card that your servers hand to your guests with their bill, inviting them to rate their experience online in exchange for an incentive the next time they come in.
- Guests fill out a quick feedback survey online to receive their incentive reward (e.g., free appetizer or discount on their next meal).
- Your managers are instantly alerted via email or text message from your dissatisfied customers, allowing you to follow up with your customers while their experiences are still fresh in their minds.
- Guests have the opportunity of joining your mailing list to receive personalized online newsletters on upcoming promotions, new menu items, and special events.
- You will receive online access to view detailed individualed surveys, monthly summaries, and trending reports. All comments are securely and conveniently located online with statistical graphs and analyses.
|
