why use Insight Dining?
Restaurants Live and Die By Numbers:
They live because up to 80% of restaurant sales come from repeat customers.
They die because close to 90% of dissatisfied customers don’t complain to managers or servers, but do more damage by telling 9 to 10 other people about their bad experience.
This number can be in the thousands if they decide to share their bad experience on online review websites like Yelp or Citysearch, potentially costing restaurants thousands of dollars.
Word-of-mouth can make or break your restaurant
It has more credibility than any other form of external marketing to attract new customers.
Increase your repeat business
Use proven online marketing promotions to attract your customers to return more frequently
Reduce your negative word-of-mouth
- Reach out to your customers before they tell other people about their dissatisfied experience.
- Track your customers' experience.
- Learn from their experience.
- Find out what customers really think!
